At Rasa Mula Studio, we honor the lineage of craft and culture — and we honor your trust with the same care. This Privacy Policy explains how we collect, use, protect, and share your information when you engage with our website, products, or services.
By visiting our website or making a purchase, you agree to the practices described below.
1. Information We Collect
1.1 Personal Information
When you interact with our studio online, we may collect:
Your name
Email address
Phone number
Billing and shipping addresses
Payment details (processed securely through third-party gateways)
Order history
1.2 Technical & Usage Data
To enhance your browsing experience, we may collect:
IP address
Browser type and device information
Pages viewed and time spent
Cookies and similar tracking technologies
1.3 Voluntary Information
If you contact us, join our mailing list, request custom work, or participate in events or collaborations, we may collect additional information you choose to share.
2. How We Use Your Information
We use your information to support your experience with our studio, including:
Processing and delivering orders
Providing customer support
Sending updates, newsletters, and curated content (you may opt out anytime)
Improving our website, services, and product offerings
Personalizing your browsing experience
Detecting fraud or misuse
We do not sell your information. Every detail you share with us is treated with confidentiality and respect.
3. Sharing Your Information
We may share data only with trusted third parties that help us operate our business, such as:
Payment processors
Shipping and logistics partners
Email and marketing platforms
Website hosting and analytics services
These partners are required to safeguard your information and use it only for the intended purpose.
We may also disclose information if required by law or to protect our rights or customers’ safety.
4. Cookies & Tracking Technologies
Like most websites, we use cookies to:
Improve functionality
Understand how visitors use our site
Store your preferences
Enhance product recommendations and browsing comfort
You can adjust your browser settings to refuse cookies, though certain features may not function as intended.
5. Data Protection & Security
We take your privacy as seriously as we take craftsmanship. We use secure servers, encryption, and industry-standard measures to protect your data from unauthorized access, alteration, or misuse.
However, no online transmission is 100% secure, and we encourage you to take precautions when sharing information online.
6. Your Rights
Depending on your location, you may have rights such as:
Accessing the personal data we hold
Requesting corrections or updates
Requesting deletion of your information
Opting out of marketing communications
Withdrawing consent (where applicable)
To exercise these rights, email us at support@rasamulastudio.com.
7. Children’s Privacy
Our website and products are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
8. International Users
If you are accessing our site from outside India, please note that your information may be processed and stored in India, where privacy laws may differ from those in your country.
9. Changes to This Policy
As our studio evolves and our archive grows, we may update this Privacy Policy. Any changes will be posted here with a revised “Last Updated” date.
10. Contact Us
For any questions or requests regarding this Privacy Policy, please reach out to us:
Rasa Mula Studio
Email: Info@rasamulastudio.com
Website: rasamulastudio.com
