Welcome to Rasa Mula Studio. These Terms & Conditions outline the rules and guidelines for using our website, purchasing our products, and engaging with our services. By accessing our site or making a purchase, you agree to be bound by the terms below.
Rasa Mula Studio is more than a label — it is a living archive of heritage, craft, and curated artistry. In that same spirit, we aim to ensure clarity, fairness, and respect in all interactions with our patrons.
1. Introduction
This website is operated by Rasa Mula Studio (“we,” “our,” “us”).
Throughout these Terms, “you” refers to any user, visitor, or customer of our website.
By using our site, you acknowledge that you have read, understood, and agree to abide by these Terms. If you do not agree, please refrain from using our website or services.
2. Use of the Website
You may use our website for:
Browsing our curated collections
Placing orders
Learning about our story, craft, and products
Communicating with our support team
You agree not to:
Misuse the site for fraudulent or illegal activities
Attempt to hack, disrupt, or damage the site
Copy, reproduce, or distribute our content without permission
Impersonate others or provide false information
All images, text, and artwork displayed here are the creative and intellectual property of Rasa Mula Studio.
3. Products & Artistic Variation
Our studio curates vintage, handcrafted, and artisanal pieces. This means:
Variations in color, texture, shape, and detailing are natural
Imperfections are part of the craft and not considered defects
Many items are one-of-a-kind or created in limited batches
Product availability may change without notice
We strive to represent every product accurately, but differences may occur due to screen settings and the handmade nature of our pieces.
4. Orders & Payments
By placing an order, you agree that:
You are authorized to use the payment method provided
All information you submit is accurate and complete
Orders are subject to availability and confirmation
We reserve the right to:
Refuse or cancel any order
Limit quantities
Correct errors in pricing or product descriptions
All payments must be completed through our trusted and secure third-party gateways.
5. Pricing
All prices are listed in [Insert Currency] and may be updated from time to time.
Prices are exclusive of shipping charges, taxes, and duties unless specified otherwise.
In the event of a pricing error, we may cancel or adjust your order after notifying you.
6. Shipping, Returns & Exchanges
Details regarding delivery timelines, return eligibility, and exchange processes are provided in our Shipping & Returns Policy.
Key points:
Handmade and vintage pieces may require special handling
Delivery times may vary based on customization or sourcing
Returns are accepted only under the conditions stated in our policy
Certain items (such as perfume oils or vintage textiles) may be non-returnable
7. Intellectual Property
All content on this website — including artwork, product photography, text, designs, logos, and graphics — belongs to Rasa Mula Studio and is protected by copyright and trademark laws.
You may not reproduce, distribute, modify, or use our content without written permission.
8. User Accounts
If you create an account:
You are responsible for maintaining the confidentiality of your login details
You agree to provide accurate information
You agree to notify us immediately if you suspect unauthorized access
We reserve the right to suspend or terminate accounts at our discretion.
9. Limitation of Liability
Rasa Mula Studio is not liable for:
Damages resulting from misuse of our products
Losses due to inaccurate information provided by you
Disruptions caused by technical issues, third-party failures, or cyber incidents
Allergic reactions or sensitivities related to materials or fragrance products
Your use of our website and products is at your own discretion and risk.
10. Third-Party Links
Our website may include links to external sites for payments, shipping updates, or collaborations.
We are not responsible for the content, policies, or practices of those websites.
11. Privacy & Data Protection
Your personal information is handled with care.
Please refer to our Privacy Policy for details on how we collect, protect, and use your data.
12. Changes to These Terms
As our archive grows and our offerings evolve, we may modify these Terms & Conditions.
Updates will be posted on this page with a revised “Last Updated” date.
Continuing to use our website after changes means you accept the updated terms.
13. Contact Us
For any questions, clarifications, or concerns, please reach out to us:
Rasa Mula Studio
Email: Info@rasamulastudio.com
Website: rasamulastudio.com
